• Visa
• MasterCard
• Discover
• American Express

Yes, we made sure that our website is extremely safe and secure with SSL or Secure Socket Layering. SSL ensures the safe transmission of all your personal information.We do not store your credit card details nor do we share your personal indentifiable information to any third party.

Our team is quick at processing your orders in order for them to be delivered to you as soon as possible. You may change your order before you click “Checkout”.

If you have clicked “Checkout” and you need to change your order, these are the requirements that need to be met before we change your order:

1. The item has not been shipped out and you have not received a shipping confirmation e-mail.

        2.You have emailed hello@pomeofficial.com within 24 hours of placing your order.

All of our pricing transactions are processed in USD ($). The conversion rate would depend on your credit card company that is being used on the transaction.

We know these things happen. Luckily, you can still use the coupon code on your next order. We can retroactively apply the discount once you have clicked “Checkout”.

In these instances, kindly see the following: 

1. Contact your issuing bank may be blocking the transaction. Some banks prohibit cross-border transactions or your limit is insufficient. 
2. Kindly ensure that the shipping address is the same as your billing address. 
3. There may be processing issues due to volume of transactions or your connection. Kindly try again after a few minutes.